Helstage - Le bon stage dans la bonne entreprise

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GUEST SERVICES AND BRANCH OPERATIONS MANAGEMENT- $600/MONTH-APRIL 2019- STAGE CANADA

Helpstage in CALGARY

Canada
We are in the tourism industry and liaise with international and domestic clients and agents.
You are available from 3 to 6 months.

Primary Purpose
The internship is aiming at giving the internship student a good general understanding of all aspects of managing a tourism operation from vehicle preparation to guest services and revenue generation. The student will be involved in all day-to-day operational activities, administration and aspects of guest services, including ancillary sales and complaint handling. Insight into the working environment of a tourism operation will give you a better understanding how your theoretical knowledge gained at school/university applies to real business and it will also assist you in your future job search.

Program overview

The program involves projects across all Guest Services and Operational functions:

- Assistance with daily branch operations activities including vehicle preparation and inspection, yard set up, workshop management etc.
- Face-to-face guest services, including ancillary product sales, rental agreement preparation, vehicle show-through and complaint handling/conflict resolution
- Assistance in branch projects as they arise, e.g. regional and local marketing projects
- Assistance in all aspects of safety and risk management

Selection Criteria

The successful student will possess:

• An advanced level of the English language skills, both verbal and written
• Basic understanding of tourism and/or business operations practices
• Strong attention to detail with the ability to work to deadlines
• Excellent communication, guest service & people skills
• Intermediate computer skills
• A pro-active and positive attitude

If you are interested, please send your resume to Marie Planchat at contact@helpstage.com with the internet link of the internship offer.


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Mise en ligne le 27-11-2018
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