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GUEST SERVICES AND BRANCH OPERATIONS MANAGEMENT- $600/MONTH-APRIL 2019- STAGE CANADA

Helpstage in VANCOUVER

Canada
We are in the tourism industry and liaise with international and domestic clients and agents.
You are available from for 6 months (NOT LESS) either from the 1st of April until the 30th of September OR from the 1st of May until the 31st of October.

Primary Purpose
The internship is aiming at giving the internship student a good general understanding of all aspects of managing a tourism operation from vehicle preparation to guest services and revenue generation. The student will be involved in all day-to-day operational activities, administration and aspects of guest services, including ancillary sales and complaint handling. Insight into the working environment of a tourism operation will give you a better understanding how your theoretical knowledge gained at school/university applies to real business and it will also assist you in your future job search.

Program overview

The program involves projects across all Guest Services and Operational functions:

- Assistance with daily branch operations activities including vehicle preparation and inspection, yard set up, workshop management etc.
- Face-to-face guest services, including ancillary product sales, rental agreement preparation, vehicle show-through and complaint handling/conflict resolution
- Assistance in branch projects as they arise, e.g. regional and local marketing projects
- Assistance in all aspects of safety and risk management

Selection Criteria

The successful student will possess:

• An advanced level of the English language skills, both verbal and written
• Basic understanding of tourism and/or business operations practices
• Strong attention to detail with the ability to work to deadlines
• Excellent communication, guest service & people skills
• Intermediate computer skills
• A pro-active and positive attitude

If you are interested, please send your resume to Marie Planchat at contact@helpstage.com with the internet link of the internship offer.


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Mise en ligne le 13-12-2018
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