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MARKETING ASSISTANT- ACCOMMODATION PROVIDED- STAGE AUSTRALIE REFAU860

Helpstage in CAIRNS

Australia
You will work for an accommodation provider in Cairns.

As a small business you will be involved in all aspects of running a small business, focusing on marketing, front office, customer service, social media, branding and organising social events.
You will have a chance to bring your own ideas to the table about how we can build our customer loyalty base and use social media to build our brand.
You will also need to work with our partners such as tour companies and agencies and local businesses so needs to be confident representing us.

Profile student;
We are looking for a very fun, outgoing intern.
You need to be passionate about people, meeting new people and not be afraid to go up and start talking to random strangers!.
Our guests are generally 20-35 years old from all around the world and we need an intern who can go out and find out what our guests wants and needs are, and then be excited to come back to the office and figure out together what we can do better or different to meet their needs.
You need to have strong interest in marketing, social media, tourism, front office skills and meeting new people, design, websites, blogs etc.

Field of study:
What studies with be ideal for the position?

• Tourism
• Hospitality
• Marketing
• Events
• Administration

Language:

Excellent English
Any other secondary language advantageous

Daily tasks;
Daily Tasks would be varied but could include:
• Taking photos/films for use in marketing material or on social media posts
• Organising and running social events for inhouse guests
• Meeting guests,taking them to their rooms
• Welcome walking tours of Cairns
• Working with our partners (tour companies, social media consultants) on how to increase brand exposure and digital marketing strategy
• Market research of competitors
• House inspections
• Surveys of guest needs/expectations
• Reviewing guest satisfaction forms
• Checking in guests/selling rooms
• Administration, filing
• Updating website
• Creating blogs, newsletters

We are looking for;
• Enthusiasm - somebody who loves to get out there and squeeze every moment out of life!
• A people person – you love and want to hug everyone you meet
• A runner – someone who will go the extra mile for our guests.
• An organiser – you need to get us and our guests organised for fun.
• Detailed – we want fun and games but the serious business is making our brand associated with fun, quality and dedicated.
• Committed – we follow procedures, systems and processes so the intern needs to follow these and contribute to their improvement.
• Easy going – we are a bit loud, a bit crazy and mostly related so you need a good sense of humour.
• No royalty – In a small business we all roll up our sleeves and do whatever we need to do get the job done.

Number of employees:
6-10 including casual staff – we are a small close knit team and you will become part of our Australian family.

Location:
Glorious tropical paradise Cairns – the gateway to the Great Barrier Reef and spectacular World Heritage Rainforest in North Queensland (Australia).
It’s warm, sunny and warm again.
Think palm trees, flip flops and swimmers.

Compensation:
• We would be happy to offer our intern free accommodation in one of our houses. This includes all bills, free wifi, cleaning service, linen, crockery, cutlery and access to a full kitchen.
• We are open from Monday to Friday only and the intern would have weekends and nights free to relax or pick up part-time work.
• We would be happy to provide a written reference at the end of the internship for your future career prospects.

Internship duration:
We are looking for an immediate start.
Ideally we would prefer an intern for a minimum of 3 months, preferably 6 months (or longer).

If you are interested, please send us a resume to: contact@helpstage.com


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