Helstage - Le bon stage dans la bonne entreprise

  • Le spécialiste du placement en stage à l'international

  • Des responsabilités adaptées à vos études

  • Des formules à partir de 49,90 €

  • Une majorité de stages rémunérés

  • Même nos stages en Australie !

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Helpstage in BRISBANE

Your will work for a company in the tourism industry.

Program overview
The program involves practicing and applying the learning in following areas:
 Assistance to the guest relations team in the execution of internal and external
communication strategy,
 Daily management of customer feedback and guest communications,
 Monitoring of Guest Survey Feedback and provision of follow-up actions (Social media channels),
 Assistance with complaint handling/conflict resolution together with manager or senior staff (Finding best win/win solutions),
 Preparation of post-rental guest complaint response and resolution,
 General day to day administration/data entry tasks and Guest information processing,
 Process improvements and pro-active implementation of change,
 Support for Guest Relations with compensation and other monthly reports and analysis,
 Development and maintenance of internally and externally relationships,
 Analysis of guest satisfaction data and reporting findings and recommendations

Selection Criteria
The successful student will possess:
• An advanced level of the English language skills, both verbal and written
• Basic understanding of tourism and/or business operations practices highly regarded
• Strong attention to detail with the ability to work to deadlines
• Excellent communication & people skills
• Advanced computer skills with intermediate to advanced Excel skills
• A pro-active and positive attitude

Allowance: $180/week
If you are interested, please send us a resume to: contact@helpstage

Please consider our fees before applying: http://www.helpstage.com/stages-en-Australie-et-hors-Europe/

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Mise en ligne le 11-09-2019
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